Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Conditions of return

    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    Questions about your order?

    Please contact me if you have any problems with your order.

    Frequently Asked Questions

    What is your turnaround time for all of your products and what is estimated delivery time? When will it get delivered?

    Turnaround time for all of our products is just 1 business day. This means we ship your order in 1 business day after you placed the order. Delivery time is around 1-4 days for all countries.

    What would customs costs? Did i need to pay customs?

    Buyers are responsible for the payment of customs fees. Import charges can vary widely, but are most commonly based on the price and type of item, packaging weight and dimensions, origin country, and the taxes, duties, and fees of the destination country. We are unable to predict which of these fees, if any, will be applied and Etsy does not expect sellers to calculate or collect these fees.

    Where do I leave engraving instructions for my personalized item?

    You can leave your engraving instructions in the notes to seller section on the last page of checkout. If you item includes a photo, it can be sent to the seller via Etsy message.

    Which metals are the compasses made of and will they working?

    The compasses are made of brass, an alloy of copper and zinc. These are wonderful and special gifts for yourself, or a loved one. They are one of a kind keepsakes and functioning compasses too. Our items may appear lighter or darker on the photos due to light beam angles

    How does the compass work?

    You may need to use a bit of force to open the lid the first few times.
    For basic instructions on using a compass, we recommend searching online.
    Use a compass or look for the North Star at night to find true north. Then, rotate the face of your sundial until the gnomon, or the pin of the sundial, is pointing straight north. The 12:00 noon notation is aligned with the gnomon, so it will be pointing north as well.
    For best results, you should keep it away from any disruptive magnetic fields.

    Can I make modifications on the sample images?

    We can modify the sample images per your request. You can add something to it including initials, name, date, words, phrases, proverbs, messages, images, logos, pictures, photos, symbols, emojis, etc. or remove or reshape the existing parts. You let us know what you want and we will let you know if it is possible or not.